Questions? We are always available for you.

TECHNICAL SUPPORT
In case of technical problems, please contact
00800 5555 4433 or
91-7777 from the DB phone network
DB CARGO CUSTOMER SERVICE
Please contact our customer service in case of questions on our offering and the order of an API/App integration of our eSERVICES or if you need further information about our company, rail cargo transport or our website.
DB Cargo AG
Customer Service
Masurenallee 33
47055 Duisburg
Germany
Telephone: +49 (0)203 9851-9000
Telefax: +49 (0)203 454-2067
neukundenservice@deutschebahn.com
FAQs
The FAQs are extended continuously.